Our Managed Server Advanced Hosting Solutions
The perfect hosting
solution when the Internet is your
business.
- Overview
- Service offerings
- Specifications
- Deployment Procedures
- Performance and
Uptime guarantees
- Pricing
- Summary
- Additional information
The Internet is revolutionizing how we communicate, access information and
conduct business. Web sites built just a few years ago as collections of
pretty pictures have transformed into mission-critical commerce pipelines.
E-commerce, business-to-business (B2B) and marketing sites are how today's
business gets done. Let Junctionbox become your reliable link to Internet
e-business with one of our Managed Server solutions.
Overview
For serious businesses professionals, robust system performance and
high reliability are mandatory. Junctionbox Managed Servers enable you to
outsource critical IT functions while providing you with the flexibility of
placing Internet-based applications on servers located in our secure,
state-of-the-art data center.
Junctionbox Managed Servers enable you to write, manage and maintain your
Internet applications, yet not have the additional costs and management
responsibilities of supporting hardware and network connections. This allows
you to focus your resources where they impact your organization most.
Junctionbox's reliable systems and local facility help
you avoid problems by providing powerful, scalable server solutions supported
by some of the most talented system administrators and engineers in the
South... people in your own hometown.
By using Junctionboxs Managed Servers you will free up your IT resources
and save money by reducing your costs for:
-
Maintenance of
server hardware
-
Capital
expenditures associated with server equipment, upgrades, and bandwidth
-
IT human
resource expenditures
-
Security and
monitoring
-
Backups
-
Downtime
Service Offerings
Junctionbox provides tailored, scalable solutions specifically designed to fit
your needs. With the ever-increasing complexity of technology, it's
impossible to take a cookie-cutter approach to advanced Web hosting needs.
Fortunately, you can work closely with our experts to analyze your hosting
needs through our detailed assessment process. This process examines your
existing computer systems as well as your current and future business goals.
The result is a sensible, economical solution tailored to fit your needs.
Junctionbox offers a variety of
hosting options that let you determine how much of your system you care to
control and how much you want Junctionbox to manage:
-
Junctionbox Managed hardware only.
-
Junctionbox Managed hardware plus Managed operating system (OS) (including core
Internet applications)
-
Junctionbox Managed hardware, OS, core internet applications plus
additional applications installed and maintained by Junctionbox (like Microsoft SQL
server!)
These services are available on a range
of server hardware including:
All systems are available with standard
configurations of CPU(s), RAM, storage, RAID, etc. and each systems is
configured with core Internet software (Web server, FTP server, mail, etc.)
along with selected utilities and the latest security patches, service packs
and hot fixes.
Load balanced and/or clustered servers for high availability and high
performance applications are also available
All Junctionbox services are monitored
by a professionally staffed Network Operations Center which uses
industry standard tools (like HP
OpenView) to monitor every critical aspect of your Managed Server as well as
our end to end network infrastructure.
Specifications
I. Every Junctionbox Managed Server includes the following:
-
A high-speed
dedicated Internet server configured to our
published specifications designed to meet your application needs
-
A dedicated
100 Mbps Ethernet connection
-
All
server(s) are behind a Firewall system to filter inbound traffic and maintain
data and application security.
-
All server
hardware and maintenance and any hardware failures are Junctionbox's
responsibility.
-
99.9% Network
uptime guarantees*
-
Monitoring and
notification of server hardware: 24 hours a day, 7 days a week, 365 days a year.
-
Rack space in our
data center
-
Uninterruptible
Power systems
-
Redundant HVAC
-
Connections to a variety of Internet backbones
-
Assistance in
domain name registration with the InterNIC authority
-
DNS service for
your Managed Server's domain name
II.
Junctionbox Managed Operating
System (OS) servers include these extra services:
-
Weekly full and
daily incremental backups
-
Log rolling
-
Operating System and security monitoring and notification
-
Operating system
routine maintenance
-
Account creation
and deletion
-
Core Internet application monitoring and notification
-
Core internet application maintenance
-
Immediate troubleshooting response to operating system and core Internet application failures upon detection.
-
One hour per
month of customer directed system administration tasks
III.
Junctionbox Managed
Application servers include application specific administration and management
utilizing best practice methods and procedures performed by certified
application administrators. Contact Junctionbox for a list of approved Managed
Applications and application management services.
You can decide which service fits your needs
or work with our highly trained staff to match the most appropriate service
to your requirements.
Deployment Procedures
To ensure continuity, the Managed Server setup process
is coordinated by a single point of contact: your Managed
Server Provisioning Specialist. Expect the setup process to take just a few weeks from order entry
to final acceptance. Administrative, technical and emergency contact
information for your company is collected and added to our Network Operation
Center database. Your Junctionbox team members responsible for ongoing support of you
Managed Server are identified and you are provided with contact names and
phone numbers to allow you to reach Junctionbox 24 hours a day in the event of
trouble. Problem escalation procedures are clearly defined and your custom
firewall configuration policy is implemented. Provisions are made and
communicated to you for remote server control and content updates using
secure and encrypted methods. Finally, your server is made available for
content loading, management and availability to the Internet.
Performance and uptime
commitments
Through state of the art technology, we guarantee that our Managed Servers
will be available 99.9% of the time*. All servers will be available to
customers for their use 24 hours per day, 7 days a week except during
scheduled maintenance.
Junctionbox employs "Best Practice" server and network management
techniques in our Network Operations Center.
This allows us to monitor all aspects of your server and our end to end network
infrastructure to deliver optimal performance for things such as
processor/memory utilization, memory management and bandwidth utilization.
All Junctionbox Managed Servers come with
a Service Level Agreement. Your SLA determines credits to your account in
the event that Junctionbox does not meet specific availability/uptime commitments.
Credits are specified for network availability, and hardware availability*.
(*see our contract and Service Level Agreement for details)
Pricing
Each customer's
needs and server configuration will be different but you can find Managed Servers starting
at $109.00 per month. Contact your Junctionbox account manager
sales@junctionbox.net
for a customized pricing schedule tailored to your specific needs. Here is the pricing chart for managed servers.
|
|
Setup |
Monthly |
|
1 Ghz CPU, 512 MB RAM, 40 GB HD (Software Raid 1) |
$100 |
$109 |
|
1.26 Ghz CPU, 768 MB RAM, 80 GB HD (Software Raid 1) |
$100 |
$169 |
|
1.4 Ghz CPU, 1 GB RAM, 36GB 10K Ultra 160 SCSI (Hardware Raid 1) |
$100 |
$229 |
|
Two 2 Ghz CPU, 1 GB RAM, Three 36 GB 15K Ultra SCSI HD, PERC Raid Controller w/64 MB RAM |
$100 |
$299 |
|
Two 2.8 Ghz Xeon Hyper Threaded CPU, 1 GB RAM, Three 36 GB 15K Ultra SCSI HD, PERC Raid Controller w/128 MB RAM |
$100 |
$399 |
| Configure a server to meet your needs. |
$100 |
$Call |
Summary
When you add it all up, Junctionbox's Managed Servers are the right
answer for today's Internet E-Business. Contact your Junctionbox account manager for
more information and pricing, or send an e-mail to
sales@junctionbox.net.
------------------------------------
Additional
Information
Use the links below to find out
more about Junctionbox and the systems and facilities that are the foundation for
Junctionbox's Manage Server offerings.
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