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Outlook Modes
A customer of Exchange Hosting Service
is licensed to use the latest version of Outlook, so we
can provide you with Outlook 2003, which we highly
recommend. Contact us for a download link. If you're
stuck with Outlook 2000 for the moment, here is what you need to know.
Outlook 2003 and XP/2002 eliminated a
lot of confusion by having one mode, which supports all
different types of servers. If you're using
Outlook 2003 or XP, you don't have to worry about what
mode you're in.
Outlook 2000 can be installed in three
different modes. There is a mode for 'no email', one for
'Internet mail only', and one for 'Corporate or Workgroup'.
In order to fully utilize Exchange
Hosting Service, you need to have Outlook running in the
Corporate or Workgroup mode.
Here's how to determine which mode your
copy of Outlook 2000 is currently operating in, and how
to switch to Corporate/Workgroup mode if necessary.
From the Help menu, choose About
Microsoft Outlook.
If it's in Corporate or Workgroup mode,
it will say so, as in the screen shot above. If yours
does not say Corporate or Workgroup, you need to
'reconfigure mail support'.
Changing from Internet Mail Only mode
to Corporate/Workgroup mode
If you have not used Exchange server
before, you may need to change your Outlook
configuration from "Internet Mail Only" mode to
"Corporate or Workgroup" mode.
In Outlook 2000 this is done from within
Outlook. Previous versions required you to run Outlook
setup to make the change.
- On the Tools menu,
click Options
- On the Mail
Delivery tab, click Reconfigure Mail Support.
- On the email service
options page, click to select the option you want,
which is Corporate or Workgroup. Click Next.
- Read the warning message
and then click Yes. Outlook will close.
- Start Outlook. The
Windows Installer will start and install the required
files. You will need your Outlook or Office CD-ROM.
- Close Outlook.
The next step is to add a new profile
for Exchange Hosting Service. See the
Outlook 2000 profiles
page for step-by-step instructions on adding a new
profile. | 
