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Changing Passwords
How to change your password
When you open your Exchange
hosting account, we will assign you a password. You can
continue to use that password, or if you want to, you
can change it. This page gives step-by-step instructions
for changing your password. Please note, your new
password must meet complexity and security requirements
or the server will not accept the change. Please see the
page on password
requirements for the details.
In order to change to a new
password, you will need to know your current username
and password, and use them to successfully log on. The
new password will work next time you log
on.
To change your password, you can
use Outlook Web Access (OWA). From the Webville home
page, click the link for Outlook Web Access, then
click Click
here to log on.
Enter your current username and
password to view your inbox in
OWA.
Click the Options icon in the
shortcut bar, as seen in this graphic.
Scroll down to the bottom of the
Options page and click the Change Password button, as
seen in this graphic.
You may receive one or more
warning messages, because the password change page is
viewed over a secure (SSL) connection. The first warning
message you might receive says, "you are about to
view... over a secure connection."
You will see a small web page in
a new browser window, as shown in this
graphic.
Type your username in the box
labeled Account. Type your old and new passwords as
indicated, then click OK.
You will see a new page in the
small browser window, indicating whether the password
change was successful, and providing a reason if it was
not. There are any number of reasons why the server
might not accept the password change request. Please see
the page on password complexity and security requirements. If you
want to try again, press the Backspace key on your
keyboard to go back to the password change dialog.
If the server does accept your new password, the message
will say "Password successfully changed." Close the
small browser window.
The new password takes effect
immediately and must be used the next time you log on.
If you have trouble and get yourself locked out, contact us. We can not see
what your password is from the server, but we can change
it for you. Please note, even when we reset your
password at the server, the new password must meet the
complexity
requirements. | 
