` Junctionbox Hosted Exchange Service - Technical Support Information - POP Client Configuration

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POP Client Configuration

Here are the steps to configure Outlook XP as a POP client.

This is not the supported configuration for Exchange Hosting Service. To get the most out of Outlook and the Exchange server, you must configure Outlook as an Exchange client. Despite that, some people insist on configuring Outlook as an old-fashioned POP client, as if all they had was a primitive UNIX Internet email server. Exchange does support the POP protocol, mainly for backwards compatibility.

The following screen shots and step-by-step directions are based on Outlook XP. Outlook 2000 configuration is somewhat different, but you will find the critical information you need below, such as server names and security requirements.

Right click the Outlook icon on the desktop to get the following dialog, or choose the Mail icon from Control Panel.

Click Show Profiles, the following dialog will appear.

Click Add.

Give it a name and click OK.

Verify that Add a new email account is selected and click Next.

Choose POP3 and click Next. (Note that you could choose IMAP. IMAP is more advanced than POP3, and our servers do support that protocol.)

Fill in your settings. Server name is mail.junctionbox.net for incoming and outgoing. Fill in your Display name, and your username, as provided by Exchange Hosting Service and fill in your password. (You must fill in the password for Test Account Settings feature to work successfully.) Click the More Settings button to display these important additional settings.

You don't need to change anything on the General tab, click the Outgoing server tab.

On the Outgoing Server tab, click to select My outgoing server requires authentication. Exchange Hosting Service servers absolutely do require authentication. Failure to check this box will prevent you from being able to send outgoing mail.

Your settings on this tab will depend on your internet connection.

On the Advanced tab, click to select the box to Leave a copy of messages on the server. This way, the POP client will not delete everything from your server-based inbox. If you fail to check this box, it will delete everything from your inbox on the server after downloading it to a .pst file your hard disk.

Next click the Test Account Settings button. The following dialog will appear. If you have configured everything correctly, it should look like this one, with green check marks indicating success.

Click finish on the wizard to get back to the Show Profiles dialog where you started. Click the drop down list and tell Outlook to use your new profile.

Click OK and Start Outlook.

Once again, this is not the supported configuration, and will not allow you to use the powerful collaboration features of Exchange to share contacts, calendars, public folders and everything else with your colleagues.

See our Outlook tech support pages for how to configure Outlook as an Exchange client, instead of a simple POP client.

If you have Outlook Express or an older version of Outlook, or another POP email software, the steps should be similar to those shown above.

 

 


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Comments: Webmaster@junctionbox.net     Last updated 05/3/04, 4:30 P.M., EST