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How to Add a User Profile in Outlook 2000
If you have not read the page about
Outlook 2000 "modes," please click here and ensure your
copy of Outlook 2000 is running in corporate/workgroup
mode before continuing.
Use the following steps to add a user
profile to your computer:
- Click Start, point to Settings, and
then click Control Panel.
- Double-click either the Mail or the
Mail and Fax icon.
- Click Show Profiles.
- In the Mail and Fax dialog box, click
Add.
- Follow the prompts of the Inbox Setup
Wizard.
Click the mail icon in control panel to
bring up this dialog. Click the Show Profiles
button.
Here is the dialog box you will see when
you click the Show Profiles button. If you have more
than one profile, they will show up in a list
here.
Click the Add button to bring up the
wizard. On the first page of the wizard, place a check
mark next to Microsoft Exchange Server. Do not place a
check mark next to Internet E-mail.
Here is the second page of
the wizard. Choose a name that's different from any
profile name that currently exists on your
system.
Enter the Exchange server name and your
username on the next page of the wizard. This
information will be provided to you by email when you
sign up. Type Mail for the server name.
You can supply your username for the mailbox name.
Select Yes on the fourth page of the wizard. This will enable you to work offline.
That's all folks!
After you close the wizard by clicking
Finish, you should find yourself back at this dialog
box:
Choose the new profile in the drop down
list, so next time Outlook starts, it will start with
the new profile, and launch into Exchange Hosting Service.
Click the Close button and you're ready
to start Outlook with your new profile.
Now that you have more than one profile...
You can have Outlook prompt you for the
profile you want to use when it starts.
- Start Outlook.
- On the Tools menu, click Options.
- On the Mail Services tab, click
Prompt for a profile to be used, and then click OK.
- On the File menu, click Exit and Log Off.
This takes effect next time you start Outlook.
What not to do...
Many new users of Exchange Hosting
Service try to add the Exchange Server service to an
existing profile that already includes Internet E-mail
service for their ISP or other POP3 mail provider.
This always causes problems. Don't do
it. Create a new profile for Exchange, following
the steps above.
Microsoft has documented the technical
reasons why this doesn't work in
Q245446 in the Knowledge Base.
Reference Articles - Additional Reading:
For more information see:
Q195478 - OL2000: (CW) User Profiles and Information Services.
Q195718 - OL2000: (CW) How to Create a New E-mail Profile for Outlook
Q245446 - XCLN: You Cannot Use the Exchange Server and Internet E-mail Services in the Same Profile
Q258468 - XCLN: Unable to Import .pst File into Outlook Profile with Error Message "File Access Is Denied" | 
