Online tech support web pages are available to Exchange Hosting Service customers containing detailed,
step-by-step instructions with screen shots covering the following areas:
 |
Attachment
Blocking - how to customize Outlook's
configuration and gain access to blocked
attachments. |
|
Changing
your password. |
|
Delegates -
How to give assistants and colleagues limited
access to your calendar, other folders, and
permission to "Send As." |
|
Deleted
Item Recovery and our backup / disaster
recovery system. |
|
Differences
between Outlook and Outlook Express - which is
right for you and whether you need both. |
|
DNS Server info
for DNS and MX record questions. |
|
E-Mail Server Information
for configuration. |
|
Firewall
configuration. |
|
HOSTS
File Instructions - Download updated hosts
files here for VPN or non-VPN use.
|
|
Macintosh -
Tips for configuring a Mac and downloading Outlook
or the Entourage update for Mac. |
|
Migration -
How to move your mailbox data from where it is, to
where you want it. |
|
Outlook Web
Access support issues and browser
configuration. |
|
Password
complexity requirements. |
|
Configuring Outlook as a POP client. |
|
Public
Folder Permissions - how to control access to
your public folders. |
|
RPC over HTTP instructions. |
|
Scheduling
Resources - Exchange makes it easy to schedule
resources such as conference rooms. |
|
Server
info for POP3 and IMAP access to the servers. |
|
SSL Certificate installation for
secure access to Outlook Web
Access. |
|
Storage
Limits - What is a 100 MB mailbox? How storage
limits work, why they're necessary, and tips and
tricks to track down the items eating up all your
space. |
|
Troubleshooting
- links to Microsoft Knowledge Base articles on
some of the most common Outlook configuration
troubles. |
|
Using
Public Folders Offline - step-by-step
instructions to make a public folder available
offline. |
|
VPN (Virtual Private Network) Instructions.
|
|
Web Folders
let you use Exchange 2000 server public folders,
or your web site, like a shared folder on a file
server. |
|
Windows XP
- stored user names and passwords - no prompt for
credentials, access denied. |
|
Working
offline with Outlook, when your network
connection is slow or
unavailable. |
|
Working
with Personal Folders - how to backup, restore
or move Outlook data, how to create, delete and
manage personal folder files. |
