Please read these Guidelines, and the Services Agreement, carefully before opening or continuing an account with Junctionbox. By using Junctionbox Online Services, you agree to comply with these Acceptable Use Guidelines. Junctionbox may terminate your Junctionbox account if you fail to comply with these guidelines. If you do not agree, please contact Junctionbox immediately.

Specific questions and/or suggestions concerning these Guidelines should be directed to: guidelines@junctionbox.net

1.0 Required E-mail Account

Junctionbox communicates with customers primarily via e-mail. You agree that sending a message to your contact e-mail address is our agreed upon means of providing notification. You must maintain an up-to-date, valid e-mail address on file with Junctionbox and check it routinely. This address is used to communicate vital information about your services, billing, service outages, and enhancements or changes to your existing services. This information is time-sensitive in nature. It is required that you read any e-mail sent to your account to avoid any potential interruptions in your service. It is your responsibility for having an up-to-date, valid contact e-mail address on file with Junctionbox. For those Junctionbox services containing a mailbox, we will assume this is your contact e-mail address unless you tell us otherwise.

2.0 Use of Individual/Business Dial-Up Accounts

Individual/Business dial-up accounts are for the interactive use of an individual connecting directly from a computer/modem to Junctionbox. You may stay connected as long as you are using your computer.

The unmetered Individual/Business dial-up accounts are just that, unmetered. They are not unlimited nor dedicated connection accounts. Individual/Business dial-up accounts may not run their own servers or programs which provide network services from these accounts. Examples of prohibited servers and programs include, but are not limited to, mail, web, and irc servers, and multi-user interactive forums. Users are also prohibited from running programs which keep their connection open without reasonable interactivity. Examples include, but are not limited to, using PING, keep-alive or e-mail programs to keep the connection open while you are not actually at your computer. Our current inactivity timer is set to 20 minutes. There is a 10-hour maximum connection duration for non-LAN dial-up connections.

Each Junctionbox Individual/Business dial-up account includes an access account with one or more mailboxes. Each access account allows for a single modem connection at any particular time. It is the user's responsibility to ensure this restriction is enforced. Multiple connections with a single access account may result in additional monthly charges.

3.0 Usenet News Use

When posting to newsgroups, you should comply with the newsgroup's written charter/FAQ. If a newsgroup does not have a charter or FAQ, its title may be considered sufficient to determine the general topic of the newsgroup. You should determine the rules of a newsgroup before posting to it.

Established Usenet conventions ("Netiquette") prohibit advertising in most newsgroups. Junctionbox users may post advertisements only in those newsgroups which specifically permit them in the charter or FAQ. Some newsgroups may permit "classified ads" for single transactions between private individuals, but not commercial advertisements. Junctionbox users are responsible for determining whether or not a newsgroup permits advertisements before posting.

Netiquette also prohibits certain types of posts in most Usenet newsgroups. Types of prohibited posts include chain letters, pyramid schemes, encoded binary files, job offers or listings, and personal ads. Junctionbox users may post these types of message only in newsgroups which specifically permit them in the charter or FAQ (if any). Junctionbox users are responsible for determining whether or not a newsgroup permits a type of message before posting.

Junctionbox users may not alter the headers of posts to newsgroups to conceal their e-mail address or to prevent users from responding to posts.

Only the poster of a Usenet article, or Junctionbox, has the right to cancel the article. Junctionbox users may not use Junctionbox resources to cancel articles which they did not post. The sole exception to this rule is for moderators of formally moderated newsgroups; the moderator of a newsgroup may cancel any articles in a newsgroup he or she is moderating.

Junctionbox users may not attempt to "flood" or disrupt Usenet newsgroups. Disruption is defined as posting a large number of messages to a newsgroup which contain no substantive content, to the extent that normal discussion in the group is significantly hindered. Examples of disruptive activities include, but are not limited to, posting multiple messages with no text in the body, or posting many follow ups to messages with no new text.

4.0 E-mail Policy

Junctionbox accounts may not send e-mail to any user who does not wish to receive it, either at Junctionbox or elsewhere. Junctionbox recognizes that e-mail is an informal medium; however, users must refrain from sending further e-mail to a user after receiving a request to stop. Unsolicited advertising mailings, whether commercial or informational, are strictly prohibited. Junctionbox accounts may send advertising material only to addresses which have specifically requested it or "opted-in" to a list. Junctionbox will not forward mail of accounts terminated for bulk mailing or unsolicited advertising. Junctionbox has a zero-tolerance policy with respect to unsolicited e-mail originating from accounts under our control. If mailings from your account generate Junctionbox abuse complaints, you are liable for Junctionbox administrative charges up to $100 per complaint.

Chain letters are unsolicited by definition and may not be propagated using Junctionbox services.

Junctionbox users may not send, propagate, or reply to mail bombs. Mail bombing is defined as either e-mailing copies of a single message to many users, or sending large or multiple files or messages to a single user with malicious intent.

Junctionbox users may not alter the headers of e-mail messages to conceal their e-mail address or to prevent users from responding to messages.

Failure to abide by Netiquette sometimes results in massive numbers of e-mail responses. If an Junctionbox user receives so much e-mail that Junctionbox resources are affected, Junctionbox staff may shut down the user's mailbox.

For those Junctionbox accounts running their own mail servers, we require that you disable relaying. This ensures that your mail server will not become a relay source of unsolicited e-mail. If unsolicited e-mail passes through your mail server, your account may be deactivated and incur Junctionbox administration charges. There is no charge for the first instance. There is a $100 charge for the second instance and $200 charge for each subsequent instance.

5.0 Web Hosting Policy

Junctionbox web hosting accounts may not host any sort of adult entertainment websites. We must apologize for this however the amount of bandwidth that these types of sites takes up is rather large and we would prefer not to host this type of material. Junctionbox will also not host

6.0 Access Account Bandwidth Policy

Junctionbox accounts may not resell Internet access bandwidth.

As an ISP, our bottom line is determined by the amount of bandwidth our customers utilize. We have an official policy of Unlimited Bandwidth. You are not charged for the bandwidth you consume nor do we limit or have quotas on that bandwidth. However some services are designed for high-volume bandwidth while others support lower-volumes of traffic. If you are using an extreme amount of bandwidth on an inappropriate service, we retain the right to ask you to stop that service and request that you upgrade your account if necessary.

7.0 Security Policy

Junctionbox assumes that you have enough technical knowledge to use your account without causing abuses. If your actions indicate that you are trying to crack, attack, block or intrude on the networks of Junctionbox users or those of other providers, we will deactivate your service and hold you liable for your actions. If activity from your assigned Junctionbox IP address generates Junctionbox abuse complaints, you are liable for Junctionbox administrative charges up to $100 per complaint.

As an Junctionbox user, if you become victim of attacks, we will help you in identifying the source. If you are hacked or have evidence of malicious behavior by another Junctionbox user we will be happy to contact the person for you and do whatever is necessary to prevent such activity. If the source is outside of Junctionbox, we can suggest how you should contact the appropriate source. Please send all notice and evidence of such abuse to abuse@junctionbox.net.

As an Junctionbox user, if you are a source of attacks, this policy applies even to relatively harmless operations such as port-scanning, and failed login attempts to other computers where you do not have official access. If your account is found responsible for such activity, you will receive a warning. If you receive 3 warnings your account will be deactivated, and any charges that are applicable will apply. (If you wish to play with security please use one of your own machines, or use other options such as the happyhacker.org web site.)

If your account is found responsible for actively committing malicious behavior (cracking machines, Denial of Service (DoS) attacks such as Ping of Death, SYN Flood, LAND Attack, IP Spoofing, etc) your account will be deactivated immediately.

If your account is used as a relay point for unsolicited or spoofed e-mail your account will also be deactivated.

8.0 Non-commercial Use

Some Junctionbox accounts, are designated for non-commercial use. The access portion of these accounts must terminate at a non-commercial address. Web sites or other services on IP addresses of these accounts must be of a non-commercial nature. Selling of products, solicitations for business and/or exchange of funds or bartering are considered commercial uses. Domain names associated with these accounts must not be registered under companynames. In questionable cases, Junctionbox's sole discretion will prevail.